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Different digital models

This is the third of a series of reflections on this year’s Institutional Web Management Workshop. Read an introduction and the other posts. On day three of IWMW we heard from Hiten Vaghmaria, head of digital development at the University of Westminster, and his colleague Suvi Streatfield. Hiten discussed the shape of his internet and…

31 July 2014IWMW

Improving user experience and fostering change

This is the second of a series of reflections on this year’s Institutional Web Management Workshop. Read an introduction and the other posts. Following Ross Ferguson’s inspiring talk, further food for thought was provided by Neil Allison, head of user experience at the University of Edinburgh. He posed the question: what’s with user experience in…

31 July 2014IWMW

Digital transformation and the startup playbook

This is the first of a series of reflections on this year’s Institutional Web Management Workshop. Read an introductory post. Why we need to transform the way we do digital On day one of IWMW we were treated to an inspiring talk by Paul Boag from the digital agency Headscape. At the University of St Andrews…

30 July 2014IWMW

Reflections on IWMW 2014

This month I attended the Institutional Web Management Workshop at Northumbria University. The conference, aimed mainly at university web managers, has been running for 18 years. The theme of this year was rebooting the web, after a participant at last year’s IWMW suggested the event needed rebooting. But it feels like the entire institutional web…

30 July 2014IWMW