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The importance of content

Three interesting articles about content that I have come across recently. The importance of copywriting for UX Interesting examples of poor copywriting, and why it is important to write in plain language. Respect your audience with readable content More on the importance of getting content right, and why it is so important to user-centred design.…

8 October 2013Content

Readability on the web

How users read have published their Service Design Manual, an amazingly comprehensive resource about digital service delivery. This particular section outlines the background to the Government Digital Service’s thinking when it comes to writing content. Users only really read 20-28% of a web page. With services, where users just want to complete the task…

25 July 2013Content