Ask a question: the University’s FAQ system

The ‘ask a question’ web page was launched on 19 January 2015. It allows visitors to find answers to questions that exist in the ‘Student Information Desk (SID)’ system. Users can either try and search for an answer or they …

Sunday 29 May 2016 | Digital transformation


Making University news digital

Research has shown that digital users are rarely interested in the press release articles which are often shown under a ‘News’ heading on a university website. Back in 2013, Paul Boag quoted a report from Chris Scott who stated that …

Tuesday 19 April 2016 | Digital transformation


Prospective PG student survey results

The digital communications team aims to adhere to the principles of user-centred design in everything we do. An integral part of this process is collecting user feedback. This is important at the beginning of a project as a means of …

Monday 11 April 2016 | Content


Benchmarking university websites

We wanted to benchmark our website against other university websites, both within the UK and worldwide to see how we compare with things like responsive design, intranet usage and standardised school sites. To do this I visited the websites for …

Thursday 10 December 2015 | Digital transformation


Digital prospectus business case

On Wednesday 16 September, the Digital Communications Portfolio Board approved a business case for redevelopment of the external University website. In essence, what we will be creating is a digital prospectus where all information about undergraduate and postgraduate taught courses …

Monday 2 November 2015 | Digital transformation


Visual design principles

On 15 June 2015, the digital communications team launched the new University of St Andrews homepage. This is the first major milestone in a project that has been on-going before I started work here in 2013. We have created a …

Tuesday 30 June 2015 | Design


An introduction to the Digital pattern library

As members of a digital world, our students and staff demand a coherent experience that consistently reflects the brand and reputation of the University while allowing them to easily achieve the task at hand. Our vision is a consistent look, …

Tuesday 16 June 2015 | Design


Mobile first and responsive design

The core design mission of the new St Andrews website is to cater for mobile devices, as these are rapidly becoming the dominant medium for web. While most organisations still commission a website to look good on their computer first …

Wednesday 3 June 2015 | Design


Why is the user important?

As we may have mentioned a few times already, the digital communications team is committed to a user centred approach to our work: whether that be research, design, content or build. We have placed users at the heart of the …

Wednesday 25 March 2015 | Digital transformation


Hero banners: Why are they so attractive?

What is a hero banner? You see that big, wide section at the top of most modern websites? That section with the large catchy slogan and button that is effectively tempting you to click it? That section with the fresh, …

Monday 9 March 2015 | Design