The importance of email signatures

Over the last few weeks I’ve spotted a new trend at the University. Namely, the fashion for excluding email signatures from emails. Now, I’m not talking about people I know well and who email me all the time. Nor am …

Tuesday 17 April 2018 | Guides

What is Google Data Studio?

Over the next few weeks I will be updating my existing training session: Google Analytics: creating a dashboard. Recently, Google updated Google Analytics and this update saw the removal of the humble ‘add to dashboard’ button. This subtle change meant …

Wednesday 2 August 2017 | Guides

Migrating content from TerminalFour (T4) version 7 to version 8

We use TerminalFour Site Manager (T4) as our content management system to manage content on the main University website. We are currently migrating content for external facing audiences from version 7 (v7) to the newer version 8 of the software …

Thursday 1 June 2017 | Guides

Migrating a WordPress single install to a multisite – direct method

Migrating a WordPress single site install into a WordPress multisite isn’t exactly straightforward, but I’d like to present a method for those of you that are not scared of FTP, SQL queries or dropping some tables. So, if you… Have FTP …

Friday 31 March 2017 | Articles and resources

Web writing basics: frontloading

Frontloading is a writing technique in which the most important, “big-picture” information is provided first, followed by additional details. This post covers how to successfully frontload content to make it easier for online users to understand and scan your writing.

Wednesday 15 March 2017 | Guides

How to use Track Changes in Word

Track Changes is a tool in Microsoft Word which allows you to show any markups, changes or comments made to a document. In this post, I’ll teach you how to use Track Changes to edit Word documents, and how to …

Friday 10 February 2017 | Guides

Testing your website with Google Optimize

A few weeks ago an email from Google popped into my inbox, imploring me to accept an invite to try out Google Optimize. Sadly, as of this writing, Optimize has not yet been released, so I can’t provide a hands-on …

Monday 19 December 2016 | Guides

Spotify and the cloud

We all love to listen to music, whether that be at work or at home. And for most people, Spotify is their go-to app for music streaming. Today, I would like to share with you a helpful tip so you …

Friday 18 November 2016 | Guides

Using the Users Flow report in Google Analytics

One of the most helpful pieces of information you can glean from your website is knowing where users have come from and where they go once they’ve landed on a particular page. While you can use the Source/Medium report to …

Tuesday 15 November 2016 | Guides

How to conduct usability testing

If you’re new to usability testing, you may find my post What is usability testing and why do we do it, useful before diving into the ‘how-to’. While that post looked at the what and why, this post will look …

Monday 24 October 2016 | Guides