How to create an email newsletter people actually read

Newsletters are traditionally the best way to keep an audience or community informed with the latest scoop of what’s been happening with your company or department. If you’re a regular internet user with an email account, then it’s likely that …

Friday 13 May 2016 | Guides


How to render and export video content for web

You’ve filmed your video, and you’ve gone to great technical lengths to edit it. Now you need to get your film from the editing suite to the web. Rendering a video for web can be often over-looked and rushed, but there …

Wednesday 6 April 2016 | Guides


Let’s talk about security

If you don’t already use a password manager, this post explains what they are and why we think you should be using one. Password managers As the name suggests, password managers typically allow you to store all your passwords securely in …

Sunday 15 November 2015 | Guides


Making videos usable

Video usability With video becoming a bigger and bigger part of our digital communications, we need to consider the usability of videos just as seriously as the usability of our webpages. The main points in this Nielsen Norman Group article …

Thursday 20 November 2014 | Guides


Accessibility for documents

Creating accessible PDFs We are trying to move towards a standardised way of presenting PDFs. While most (if not all) web content and forms would ideally be published as HTML, sometimes we have to use Microsoft Word or PDF files …

Wednesday 5 November 2014 | Guides


Writing great microcopy

From Google Ventures: 5 rules for writing great interface copy We have been talking recently about content design, the idea that content is not merely written; it needs to be crafted. (The Government Digital Service says, “You can add up, …

Thursday 29 May 2014 | Guides