Interning with digital communications

Four weeks ago, the digital communications team gained an extra temporary team member. Nope, not talking about Gunner, the dog Carley sometimes brings in. Unfortunately for them, they were stuck with me, Nick Simon, a third-year geography student.

Thursday 3 August 2017 | Team


I’ve set out on a new adventure

As I write this, I’ve been working remotely for the digital communications team for a little over a month now and will formally leave at the end of July. The reason being that my wife needed to move to Philadelphia …

Sunday 30 July 2017 | Team


Working with digicomms: a case study

When it comes to the digital prospectus, the proofing process is fairly simple for most Schools and Departments: digital communications sends an email containing webpage content in a standardised template; the School then edits the content and emails it back …

Thursday 13 July 2017 | Team


New team member

Hello, it is nice to meet you! My name is John and I am the newest member of the digital communication team. I joined the team on Monday 5 June as the new social media and web content editor. I …

Monday 12 June 2017 | Team


Calling all social media content experts!

Do you know the difference between Klout and clout? Full of ideas on how to measure the ROI of YouTube? Whether you’re weaving tall tales on Instagram Stories, cracking jokes on Snapchat or living it up on Facebook Live, the …

Wednesday 8 March 2017 | Team


I’m leaving, but not quite yet

For those of you who don’t yet know, I’m sad to announce that I’m leaving the Digital communications team. This was not an easy decision to make, and one dictated by force of circumstance – I’ve moved to live in the …

Monday 16 January 2017 | Team


Collaborative working

Working collaboratively often yields far better results, and digicomms is now pushing to be able to work on more tasks together.

Monday 12 December 2016 | Team


UniDesk house rules

UniDesk is the system we use to log and progress incidents, more commonly known here as calls. This can be used by University and non-University members alike to submit their problems and then follow their progress. As each team member …

Tuesday 29 November 2016 | Articles and resources


Support call audit 2016

Earlier this year my colleague Peter and I audited the support calls our team received in the first six months of 2015. We wanted to see if there were any particular areas where issues were reoccurring, using the results to …

Friday 30 September 2016 | Support calls


Our team culture: Agile and fun

If you’ve read any of the posts on this blog, you might have guessed that the digital communications team is an Agile team. You’d be right. And being Agile means that we’re focused on collaborative, iterative development. But as a team, we’re …

Friday 16 September 2016 | Articles and resources