Common content mistakes and how to fix them

Part of the work done by members of digicomms is ensure all content on the University’s website meets digital standards. In particular, any text on the website or in print materials must meet the University’s house style. Here are some of the …

Wednesday 5 April 2017 | Content


How do you know when you’re done?

How do you know when you've completed something? Agile invites you to define "done done" so everyone on the team knows.

Wednesday 31 August 2016 | Agile


Rich media content: the future of University websites

A few weeks ago, myself, Steve and Gareth attended attended IWMW 2016 (the Institutional Web Management Workshop) in Liverpool. The overall theme of the conference this year was ‘Understanding Users; Managing Change; Delivering Services’. I attended a workshop on rich media …

Monday 1 August 2016 | Content


Plain English does not mean “dumbing down”

There seems to be some confusion over this point, so let me be clear – writing in plain English does not equate to “dumbing down” content. In the words of Lorena Sutherland, content lead for Office of the Public Guardian …

Thursday 14 July 2016 | Content


How do we decide what goes on the homepage?

The University homepage is, for many users, the front door to the University website. For some, it’s the first impression that they’ll have of the University; for others, it’s a frequently visited signpost to other places they’re trying to find. The …

Friday 12 February 2016 | Content


Writing for digital vs writing for print

The advent of the internet has drastically changed the way we receive and communicate information. Previously, written content could only be published as physical print, and was therefore static and unchangeable; today, content can be published online and is in …

Monday 30 November 2015 | Content


IWMW 2015: Agile content

Considering that the digital communications team is committed to working in an agile manner, and I’m the lead digital content person for the University, a workshop titled “Working in an agile way: content creation, delivery and standards” was always going to …

Thursday 5 November 2015 | IWMW


Collaborating on content

Create better content by working in pairs Pair programming is a common way for software developers to work. The idea is to split up the tasks, with one person thinking about the strategic direction of the work (navigating/observing), while the …

Wednesday 20 May 2015 | Content


Content drives trust

Your content is a promise to your customers In another sign of how the web is changing everything, Gerry McGovern notes that Amazon has come top of a Harris reputation ranking in the US. When was the last time you …

Wednesday 14 January 2015 | Content


Creating great microcopy

Interface writing: Code for humans Microcopy, or interface writing as Nicole Fenton calls it, is the small bits of text that make a user interface – the text used in buttons, notifications, links and so on. This is often neglected …

Thursday 6 November 2014 | Usability