How and why we QA

At a conference recently one of our team was speaking about how we organise our work using Trello and the Kanban-style workflow we have settled on. A number of people told her afterwards that they were impressed with both the …

Wednesday 30 August 2017 | Projects


UniDesk house rules

UniDesk is the system we use to log and progress incidents, more commonly known here as calls. This can be used by University and non-University members alike to submit their problems and then follow their progress. As each team member …

Tuesday 29 November 2016 | Articles and resources