Results from mobile usability testing

Last week I conducted some guerrilla usability testing on a mobile device in the University’s Library. The main purpose of the test was to find out whether the new digital prospectus pages can be used on mobile devices. This post …

Monday 3 April 2017 | Usability


Guerilla testing on mobile devices

A couple of weeks ago The University of Dundee’s external relations team released data from some guerrilla usability testing they had conducted during their freshers’ week. It was an incredible data sample, and fresh off the back of our most …

Tuesday 28 February 2017 | Usability


Avoiding bias in usability testing

Collaborative user testing: less bias, better research This great article outlines some of the dangers of conducting usability testing on your own product. When we are too close to our own work, it can be difficult to fairly evaluate it. …

Wednesday 14 January 2015 | Usability


Bugs and user experience

Fixing bugs — the next ‘big thing’ in e-commerce? I was surprised by some of the findings in this report from the Baymard Institute about bugs in e-commerce systems. We all know how damaging a buggy system can be. But …

Friday 7 November 2014 | Usability


Why we must augment focus groups

UX myth #21: People can tell you what they want I have written and spoken before about the fact that we cannot always take users’ word for it when they tell us what they want from a website. What people …

Friday 18 April 2014 | Usability


A/B test demonstrates that content is still king

One link on Gov.uk – 350,000 more organ donors Here is a fascinating article from the Government Digital Service about A/B testing, where different users are shown different versions of a page so that you can see which design performs the …

Tuesday 25 March 2014 | Content