News and media centre website

The new website for news and media was launched on 7 June 2018. The new website provides a number of enhancements over the old site. For example: news can be categorised and tagged so it’s easier to find news can …

Tuesday 21 August 2018 | External website redevelopments


Study at St Andrews: usability results

As part of the external website project, we are reconfiguring the current Study at St Andrews section to improve the prospective student’s experience. Digicomms recently conducted testing specifically to determine the usability of the title for the ‘Study at St …

Tuesday 19 December 2017 | Usability


Top task performance indicators

This is a follow-up to a previous post I wrote on “Identifying your website’s Top Tasks” following a seminar I attended hosted by User Experience expert, author, and speaker Gerry McGovern. This post will illustrate the methods to identify customer …

Wednesday 20 September 2017 | Digital transformation


Usability testing around the University

The digital communications team has been conducting usability testing since 2015. Usability testing allows us to evaluate the design of a webpage, or more specifically, a particular process such as signing up for a visiting day. Digicomms is keen for …

Thursday 14 September 2017 | Usability


Prospective student information: usability testing and results

As part of the external website project we are retiring the Study at St Andrews section of the website and moving its content into either Subjects or Prospective students. Certain information will now live under Subjects, including: Study options Entry …

Friday 16 June 2017 | Usability


Results from mobile usability testing

Last week I conducted some guerrilla usability testing on a mobile device in the University’s Library. The main purpose of the test was to find out whether the new digital prospectus pages can be used on mobile devices. This post …

Monday 3 April 2017 | Usability


Usability testing of the undergraduate pages: the results

Usability testing is a method used to evaluate a product as it is developed by testing it on others. It has been used by the digital communications team in the past to gain insightful data about user experience. With the imminent …

Thursday 16 February 2017 | Usability


How to conduct usability testing

If you’re new to usability testing, you may find my post What is usability testing and why do we do it, useful before diving into the ‘how-to’. While that post looked at the what and why, this post will look …

Monday 24 October 2016 | Guides


Agile usability testing at IWMW 2016

‘Understanding Users; Managing Change; Delivering Services’ was the theme of IWMW 2016 (the Institutional Web Management Workshop) – and agile usability testing seemed to convey this message perfectly.

Sunday 7 August 2016 | IWMW


Avoiding bias in usability testing

Collaborative user testing: less bias, better research This great article outlines some of the dangers of conducting usability testing on your own product. When we are too close to our own work, it can be difficult to fairly evaluate it. …

Wednesday 14 January 2015 | Usability