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Search by tag: user-centred design

Take our survey!

We’ve created a survey to find out why people use the current research webpages and what they like and dislike about that experience. Anyone who enters could win a £30 Amazon voucher for taking part! The survey will help digicomms understand what users’ top tasks are and what they like or dislike about the current site.…

2 April 2018External website redevelopments

Study at St Andrews: usability results

As part of the external website project, we are reconfiguring the current Study at St Andrews section to improve the prospective student’s experience. Digicomms recently conducted testing specifically to determine the usability of the title for the ‘Study at St Andrews’ section of the University’s website. For this, the following three titles were tested: Study…

19 December 2017Usability

Usability testing around the University

The digital communications team has been conducting usability testing since 2015. Usability testing allows us to evaluate the design of a webpage, or more specifically, a particular process such as signing up for a visiting day. Digicomms is keen for other units and departments within the University to consider conducting usability testing on their webpages.…

14 September 2017Usability

Updating the undergraduate pages with HEFCE information

A couple of weeks ago, the content team spent some time going through a ‘Information for Students’ guide from the Quality Assurance Agency for Higher Education, but we call it the HEFCE guide (HEFCE stands for Higher Education Funding Council for England, for whom the guide was developed). The guide aims to help universities present…

24 April 2017Content

Parents/guardians of new students survey – the results

Following on from the launch of our new taught postgraduate course pages, and as the next stage of our digital prospectus project, the digital communications team have been developing new undergraduate (UG) course pages to improve the way that UG courses are advertised on the University of St Andrews’ website. The first stage was comprehensive…

10 November 2016Digital transformation

Prospective undergraduate student survey – the results

As I wrote in a previous blog post, we’ve recently been undertaking some work with a view to redesigning the way undergraduate courses are advertised on the University of St Andrews’ website. Undergraduate course pages are currently housed in the course search portal. Our aim is to develop a more user-friendly process where courses are…

16 October 2016Digital transformation

Undergraduate course pages – research and development

Having already designed, created and launched centralised web pages to advertise the University’s taught postgraduate courses we have now turned our attention to redesigning the way undergraduate courses are advertised. Why? The rationale for both the new taught postgraduate course pages and the planned undergraduate course pages are covered in our digital prospectus business case. Undergraduate…

10 October 2016External website redevelopments

User experience feedback

Here at the Digital Communications team we believe in taking a user-centred approach to our work, and we’ve written a lot about this. We endeavour to put the user at the centre of our decision making process with a focus always on what people need, not what the organisation needs. Collecting user experience feedback An…

21 November 2015Team

Mobile first and responsive design

The core design mission of the new St Andrews website is to cater for mobile devices, as these are rapidly becoming the dominant medium for web. While most organisations still commission a website to look good on their computer first and work on mobile second, we have made the switch to a responsive web design…

3 June 2015Design Digital transformation

Ethical social research online

The trust engineers I enjoyed this recent episode of Radiolab, which looked how the internet has given social scientists an unprecedented ability to conduct social experiments, which then helps us improve our designs, in an ethical manner… or does it? I include it here because a lot of the concepts described in this podcast are…

8 April 2015Usability