Our research survey says…

In order to inform the design of the new University of St Andrews research section, the digital communications team wanted to establish what the top tasks were for users of the current research website. We did this by using a …

Thursday 9 August 2018 | External website redevelopments


Design sprints

To help improve the development of the University website, we have begun implementing the methodologies of ‘design sprints’ into our process. Our friends over at the University of Dundee were so kind to include some members of the digital communications …

Monday 16 July 2018 | Articles and resources


Take our survey!

We’ve created a survey to find out why people use the current research webpages and what they like and dislike about that experience. Anyone who enters could win a £30 Amazon voucher for taking part! The survey will help digicomms understand …

Monday 2 April 2018 | External website redevelopments


Study at St Andrews: usability results

As part of the external website project, we are reconfiguring the current Study at St Andrews section to improve the prospective student’s experience. Digicomms recently conducted testing specifically to determine the usability of the title for the ‘Study at St …

Tuesday 19 December 2017 | Usability


Top task performance indicators

This is a follow-up to a previous post I wrote on “Identifying your website’s Top Tasks” following a seminar I attended hosted by User Experience expert, author, and speaker Gerry McGovern. This post will illustrate the methods to identify customer …

Wednesday 20 September 2017 | Digital transformation


Usability testing around the University

The digital communications team has been conducting usability testing since 2015. Usability testing allows us to evaluate the design of a webpage, or more specifically, a particular process such as signing up for a visiting day. Digicomms is keen for …

Thursday 14 September 2017 | Usability


Launching the new site structure

On Thursday 6 July, the digital communications team will be changing the structure of the University’s website. All academic information that currently resides under Study at St Andrews will be moved from there into the Subjects section. The digital communications team …

Thursday 29 June 2017 | External website redevelopments


Identifying your website’s Top Tasks

At the beginning of the month I attended a seminar hosted by User Experience expert, author, and speaker Gerry McGovern on measuring the customer experience with Top Task management for websites.

Tuesday 30 May 2017 | Digital transformation


TweetDeck for Windows is dead—what it taught me about the importance of data and user experience

As I write this, last week Twitter pulled the plug on TweetDeck for Windows, forcing PC users into their browsers to use the web version instead. For at least the last six years I’ve been a vocal advocate of choosing web apps over …

Wednesday 11 May 2016 | Usability


The digital pattern library is platform agnostic

At the University of St Andrews we have a digital framework called the digital pattern library (DPL), which is used to make the University digital presence consistent across the website. We primarily build in TerminalFour Site Manager but it’s not the …

Monday 25 April 2016 | Design