Study at St Andrews: usability results

As part of the external website project, we are reconfiguring the current Study at St Andrews section to improve the prospective student’s experience. Digicomms recently conducted testing specifically to determine the usability of the title for the ‘Study at St …

Tuesday 19 December 2017 | Usability

Top task performance indicators

This is a follow-up to a previous post I wrote on “Identifying your website’s Top Tasks” following a seminar I attended hosted by User Experience expert, author, and speaker Gerry McGovern. This post will illustrate the methods to identify customer …

Wednesday 20 September 2017 | Digital transformation

Usability testing around the University

The digital communications team has been conducting usability testing since 2015. Usability testing allows us to evaluate the design of a webpage, or more specifically, a particular process such as signing up for a visiting day. Digicomms is keen for …

Thursday 14 September 2017 | Usability

Launching the new site structure

On Thursday 6 July, the digital communications team will be changing the structure of the University’s website. All academic information that currently resides under Study at St Andrews will be moved from there into the Subjects section. The digital communications team …

Thursday 29 June 2017 | External website redevelopments

Identifying your website’s Top Tasks

At the beginning of the month I attended a seminar hosted by User Experience expert, author, and speaker Gerry McGovern on measuring the customer experience with Top Task management for websites.

Tuesday 30 May 2017 | Digital transformation

TweetDeck for Windows is dead—what it taught me about the importance of data and user experience

As I write this, last week Twitter pulled the plug on TweetDeck for Windows, forcing PC users into their browsers to use the web version instead. For at least the last six years I’ve been a vocal advocate of choosing web apps over …

Wednesday 11 May 2016 | Usability

The digital pattern library is platform agnostic

At the University of St Andrews we have a digital framework called the digital pattern library (DPL), which is used to make the University digital presence consistent across the website. We primarily build in TerminalFour Site Manager but it’s not the …

Monday 25 April 2016 | Design

Why is consistency important in web design?

Consistency is a golden-rule in design. To provide a quality experience to your users it is essential that you are consistent in both design and content of your websites. Consistency is the biggest factor that separates a negative experience from …

Thursday 7 April 2016 | Design

User experience feedback

Here at the Digital Communications team we believe in taking a user-centred approach to our work, and we’ve written a lot about this. We endeavour to put the user at the centre of our decision making process with a focus …

Saturday 21 November 2015 | Team

Mobile first and responsive design

The core design mission of the new St Andrews website is to cater for mobile devices, as these are rapidly becoming the dominant medium for web. While most organisations still commission a website to look good on their computer first …

Wednesday 3 June 2015 | Design