775 articles found

An introduction to SEO

Google is a prominent force in the digital landscape: owner of Gmail, YouTube, Chrome web browser and the Android operating system. However, for most of us, the word Google still conjures up images of a single search…

Long form stories – ideas please

The digital communications team is in search of research projects or stories from the University of St Andrews to showcase through long form storytelling. This offers an excellent opportunity to boost the profile of…

Leaping to digital-only content

In an ever increasing digital era of computers, smartphones and tablets, it’s no wonder that content that was once traditionally printed is now migrating to the internet. You may have recently read that The Independent…

TerminalFour version 8 – T44U 2015

This is the second instalment of our coverage of the TerminalFour for you conference (T44U 2015). The first instalment covered company updates, strategy and product updates.  An exciting part of the T44U 2015…

DSDM Agile project management cheat sheet

Just over a year ago I was sitting in a classroom learning about and sitting two exams on DSDM Atern Agile project management. Something that I wished had been available at the time was some kind of cheat sheet that…

How to interpret Facebook reactions

The new Facebook “reactions” allow users to go beyond simply liking content. There are now six different emojis with which to react: like, love, haha, wow, sad or angry. This new function is fairly simple for users to…

Audit of support calls

Earlier this month my colleague Duncan and I conducted an extensive audit of our support calls from January to July 2015. Over these six months there was exactly 600 support calls, which we split up into three main…

Introduction

The digital communications team has a new member, and we’d like to take this opportunity to introduce Maria Drummond. Maria has joined digital communications as a digital data and content editor. From Newcastle…