775 articles found

Flaws in UX design standards: Empty states

An empty state is something that is easily overlooked by inexperienced designers, however, they can be an important factor when it comes to an app’s overall user experience. Sometimes designers see error messages and…

Training: courses in digital communications

As the trainer for the digital communications team, my job is to put together a programme of courses to help train staff and students to become adept online content generators and to use a variety of digital tools. I…

Velocity and why it’s important

Velocity is an important tool in Agile. Let me explain a little about what it is and why we find it useful. Speed = distance over time One of the challenges when planning each two weeks’ sprint is working out how much…

Making an impact with visual content on social media

What do you see when you log in to your social media accounts? If you’re anything like me, you’ll be confronted with trending news stories, cat photos, engagement announcements, envy inducing holiday snaps of friends…

Reduce the file size of PDF documents

A few months ago, while quality checking our new prototype website I discovered a page that was linking to three PDF files. The problem was: they were enormous. The largest document was over 63 MB; that’s about…

Flaws in UX design standards: Tutorial overlays

Onboarding is a new territory within UX design that is essentially how efficient it is for a new user to board your product or service. It’s about allowing the user to make an easy entrance. Recently, users are likely…

TERMINALFOUR conference – T44U 2015

From 12 to 13 of November, Steve and I travelled to Dublin for the annual T44U (TERMINALFOUR for you) conference to meet the makers of Site Manager, our content management system, learn about what they’re doing, where…

Iterative improvement with Agile

Since the digital communications team were trained in the DSDM Agile method of project management at the beginning of last year, we’ve talked to a lot of people about what Agile is and what it means for the projects…

Fixing broken links using Siteimprove

We’ve all encountered the frustration of clicking on a link and instead of the expected content, ‘404 not found’ appears. Broken links are an unavoidable part of today’s internet as websites change their infrastructure…