Windows on the web This article is about multiscreen, the increasingly common phenomenon whereby web users begin a task on one device and complete it on another. It is interesting to note that the most common device to…
This week’s theme is accessibility – making the web easy to use for all. Seniors as web users Jakob Nielsen’s latest ‘Alertbox’ usability report. We probably don’t have many users aged 65 and over, but we do have a…
Teens, social media, and privacy This is quite lengthy, but may be of interest to those with an interest in social media and how young people behave online. Universities turn to Tumblr to reach prospective students The…
The theme of this week’s links is redesign projects. Redesigns are painful. Users find it unsettling when a familiar website radically changes its design, even if the new design is a great improvement. But…
Here is this week’s selection of articles and resources. Don’t let user experience design methods die Some debate on user experience design methods such as personas and user journeys. Rian van der Merwe argues that…
I have begun to share interesting articles, along with my comments, with some staff members internally. It has been suggested that it would be good to publish these on the web team blog as well. So here they are.…
This month, I have begun a secondment to Admissions. I will still be working on web projects. But my focus for the next 18 months will be on webpages for Admissions and Corporate Communications. From my point of view,…
Last year we were asked to create a section specifically aimed at at international students (current and prospective). This represented a reversal of the previous approach, which was to house information for…
We are now making a more concerted effort to provide training to our users on a more regular basis. TerminalFour Site Manager T4 Site Manager training will now be held monthly. This session gives an overview of Site…
Last week I logged into Google Analytics to take a look at browser statistics for the University website. I was surprised to discover that Safari is now the most popular browser among visitors to the University…