Search by category: articles and resources

Reviews, lists, and responses to articles or resources we think are interesting or useful.

Readability on the web

How users read Gov.uk have published their Service Design Manual, an amazingly comprehensive resource about digital service delivery. This particular section outlines the background to the Government Digital Service’s…

Microcopy and calls to action

There is a theme to this week’s selection – microcopy. Microcopy is the really short items of content – navigation labels, the wording of submit buttons, and so on. This can have a big effect on the success of a…

Carousels: advantages and disadvantages

This week, a series of articles about the advantages and disadvantages of carousels. We begin with a couple of articles from usability expert Jakob Nielsen. Auto-forwarding carousels and accordions annoy users and…

The usability of photos and URLs

Usability mistakes to avoid when using photos in your website There is often a temptation to use photos to brighten up a page without giving much thought to whether it helps serve a real purpose, or whether it might…

Multiscreen; writing for the web

Windows on the web This article is about multiscreen, the increasingly common phenomenon whereby web users begin a task on one device and complete it on another. It is interesting to note that the most common device to…

Accessibility

This week’s theme is accessibility – making the web easy to use for all. Seniors as web users Jakob Nielsen’s latest ‘Alertbox’ usability report. We probably don’t have many users aged 65 and over, but we do have a…