New URL shortening service
Something we’ve talked about for years is creating our own URL shortening service. A couple of months ago Duncan and I sat down one Friday afternoon and created a very basic one using only household objects. What URL…
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5 of the best international calling and texting apps
Ring, ring. Remember these things? You probably don’t since they were so last century. Smartphones have completely revolutionised the way we communicate with one another over the past decade, subsequently rendering…
Using Google Analytics to define key markets
Recently, Admissions got in touch asking for some data on international markets and how they use the study section of the site. Having access to this data will be useful going forward as it will allow Admissions to…
A to Z of social media
The world of social media moves at a fast pace, and it can sometimes feel overwhelming trying to keep up with all the latest platforms, technologies and terms. To help, I’ve compiled an (almost) A to Z list of common…
UniDesk house rules
UniDesk is the system we use to log and progress incidents, more commonly known here as calls. This can be used by University and non-University members alike to submit their problems and then follow their progress. As…
Announcing the launch of T4v8
Soon, the digital communications team will launch a suite of webpages from the newest version of our content management system, T4. This is the beginning of the new digital style rolling out to all external facing…
Skype vs FaceTime vs Google Hangouts
In this digital age, we sometimes forget that we’re living in a sci-fi future where calling someone via videophone is now a normal everyday occurrence. Video calling services have been improving over the past decade…
What we learned about T4 programmable layouts
See our post on programmable layouts for a more technical look at programmable layouts, but stick around if you’d like more of a high-level overview of what these programmable layouts are, what they do and why we’re…
Our team culture: Agile and fun
If you’ve read any of the posts on this blog, you might have guessed that the digital communications team is an Agile team. You’d be right. And being Agile means that we’re focused on collaborative, iterative…
An agile approach to social media
The world of social media moves at an incredibly fast pace, where often change is the only certainty. This can be challenging in terms of strategy because an element of reactivity is required to accommodate this rapid…