A to Z of social media
The world of social media moves at a fast pace, and it can sometimes feel overwhelming trying to keep up with all the latest platforms, technologies and terms. To help, I’ve compiled an (almost) A to Z list of common…
Search by category: articles and resources
UniDesk house rules
UniDesk is the system we use to log and progress incidents, more commonly known here as calls. This can be used by University and non-University members alike to submit their problems and then follow their progress. As…
Announcing the launch of T4v8
Soon, the digital communications team will launch a suite of webpages from the newest version of our content management system, T4. This is the beginning of the new digital style rolling out to all external facing…
Skype vs FaceTime vs Google Hangouts
In this digital age, we sometimes forget that we’re living in a sci-fi future where calling someone via videophone is now a normal everyday occurrence. Video calling services have been improving over the past decade…
What we learned about T4 programmable layouts
See our post on programmable layouts for a more technical look at programmable layouts, but stick around if you’d like more of a high-level overview of what these programmable layouts are, what they do and why we’re…
Our team culture: Agile and fun
If you’ve read any of the posts on this blog, you might have guessed that the digital communications team is an Agile team. You’d be right. And being Agile means that we’re focused on collaborative, iterative…
An agile approach to social media
The world of social media moves at an incredibly fast pace, where often change is the only certainty. This can be challenging in terms of strategy because an element of reactivity is required to accommodate this rapid…
How to run an Instagram takeover
An Instagram takeover is when a special guest is invited to temporarily take control of a brand or organisation’s Instagram account, often providing a glimpse into their lives or a behind-the-scenes look at a certain…
Resources for web writers
When writing for the web, you have to keep a lot in mind: format, accessibility, devices, audience, house style and more. Luckily, there are plenty of useful tools out there to help you make your writing as…
Lost in translation: Duncan Stephen on why emoji can be confusing
Lost in translation: Duncan Stephen on why emoji can be confusing Former web editor here, Duncan Stephen, recently wrote a fascinating article on his blog about the miscommunication that can happen when sending emoji…