Search results for: user needs

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How do you write for different audiences?

When a website only has one audience, it is easy to understand and cater for user needs. More often than not, though, websites have multiple audiences, and you need to communicate very similar information in different…

IPad showing the new sustainability website propped up next to some plants

New sustainability website

We launched a new sustainability section of the website on Thursday, 28 January 2021. This new section replaces many pages previously scattered across the University website. It brings together information about…

Updated Covid-19 landing page

Covid-19 information landing page update

We have updated the Covid-19 information landing page by analysing usage data to understand user needs in terms of our key purpose: helping staff and students to protect each other keeping our community informed about…

Laptop computer with University house style web page open

House style updates

We periodically review the University’s house style to make sure that it continues to meet user needs and best practice. Recently, we made a few changes to clarify some of the entries and to bring us more in line with…

E-A-T and search engine optimisation

Google regularly updates its core search algorithms to provide better search results for users. After a recent update, Google produced guidelines for web professionals on reassessing their content in light of these…

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Clicks don’t really matter

Over the last few months I’ve received several requests to track the number of clicks it takes a user to complete a task to determine the “improved” usability of a website.

Digital visa social media training courses

What St Andrews web editors do when we’re not writing

This post was inspired by the Scottish Government blog post, What content designers do when they’re not writing. At St Andrews, web content editors create and maintain content on the University’s externally facing…

Updated events website

On Thursday 27 September 2018, the digital communications team launched the new events website in our updated style to assure future accessibility for users. This post looks at some of the changes we’ve made.