Search results for: user needs

Digital visa social media training courses

What St Andrews web editors do when we’re not writing

This post was inspired by the Scottish Government blog post, What content designers do when they’re not writing. At St Andrews, web content editors create and maintain content on the University’s externally facing…

Updated events website

On Thursday 27 September 2018, the digital communications team launched the new events website in our updated style to assure future accessibility for users. This post looks at some of the changes we’ve made.

Chalkboard with words "Digital visa launch" on it.

Digital visa launch

The digital communications team has officially launched a programme of training sessions known as the digital visa. The digital visa will provide essential training in digital communications topics to anyone who works…

Results from mobile usability testing

Last week I conducted some guerrilla usability testing on a mobile device in the University’s Library. The main purpose of the test was to find out whether the new digital prospectus pages can be used on mobile…

Runners, repeaters and strangers on the internet

Over the last few years, the digital communications team has changed a lot – we are now committed to an Agile project management methodology, we retrospect regularly and plan comprehensively. Fundamentally, our thought…

Benchmarking the Study webpages

Over the next few weeks the new Subject and undergraduate course pages will go live and Course Search will be taken down. With such a drastic change about to occur on the University’s website it’s crucial that we…

SITS and T4 diagram

Central data – why it’s important

One of our 10 design principles is ‘data-driven’, which means that we use data to establish user needs, but it can also mean that wherever possible we want to use data held in central databases to populate our web…

An agile approach to social media

The world of social media moves at an incredibly fast pace, where often change is the only certainty. This can be challenging in terms of strategy because an element of reactivity is required to accommodate this rapid…

Making University news digital

Research has shown that digital users are rarely interested in the press release articles which are often shown under a ‘News’ heading on a university website. Back in 2013, Paul Boag quoted a report from Chris Scott…