How do we make it easier for users of the University website to find the right link, the right information they need? The current landing pages for current staff and current students provide a plethora of choices –…
“Developers have a greater impact on user experience than designers do”, Paul Boag claims in his Why performance is the best way to improve the user experience article, and that “non-visual elements on a webpage can…
App onboarding is the process of getting users familiar with a new interface, by using dedicated flows and user interface elements that are not part of the regular app interface.
Last year we implemented a mechanism for users to manage their cookie consent preferences on University websites that use the T4v7 and T4v8 content management systems. This mechanism uses the popular CIVIC Cookie…
As part of the Technology Enhanced Learning (TEL) project, the digital communications team hosted a design sprint with students to help redesign certain elements of the student portal. Currently, students access…
We have recently launched refreshed webpages regarding accommodation at the University. An important element we really wanted to communicate with people looking to stay in St Andrews was what the University’s…
This is a follow-up to a previous post I wrote on “Identifying your website’s Top Tasks” following a seminar I attended hosted by User Experience expert, author, and speaker Gerry McGovern. This post will illustrate…
Hero banners are great. They are perfect for conveying the mission statement of your website through strong visuals and a large tagline. They’re almost like billboards in the digital era, but they are one step better…
At the beginning of the month I attended a seminar hosted by User Experience expert, author, and speaker Gerry McGovern on measuring the customer experience with Top Task management for websites.
At the University of St Andrews we have a digital framework called the digital pattern library (DPL), which is used to make the University digital presence consistent across the website. We primarily build in…