Designing forms

Duncan Stephen
Tuesday 17 June 2014

Asking for a date of birth

Designing forms is difficult. Often what is best on desktop is a very bad solution on mobile. Sometimes the research we have about form design is conflicting. So I am always interested to learn more about how different types of form perform.

The Government Digital Service has been testing different ways of entering a date of birth. Initial findings are that using drop-down menus confuses some users. Their approach of using three text fields for day, month and year appears to have tested well – although users still pause to consider whether to include a leading zero.

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