Online ads: log in, tune out, turn off Economists have been researching how successful online banner advertising is. It’s bad news for commercial website owners. The study paid subjects to complete tasks online, with…
BBC News switches PC users to responsive site Since the last newsletter, BBC News closed down its old desktop website design and switched all users to the responsive design that was already being displayed to mobile…
Create better content by working in pairs Pair programming is a common way for software developers to work. The idea is to split up the tasks, with one person thinking about the strategic direction of the work…
More collaboration equals more value Part of the agile methodology the University is adopting for project work is about building collaborative, multi-disciplinary project teams. Gerry McGovern highlights why…
The trust engineers I enjoyed this recent episode of Radiolab, which looked how the internet has given social scientists an unprecedented ability to conduct social experiments, which then helps us improve our designs,…
Accessibility originates with UX: A BBC iPlayer case study This is an interesting case study in the challenges of creating an accessible design for the BBC iPlayer. It may not seem immediately obvious, but visual…
Millennials say the right content drives brand loyalty The headline sounds positive, but the context is that the wrong content drives young people away. This is a reminder of the challenges we face communicating with…
FAQs are the dinosaurs of web navigation Gerry McGovern outlines some of the key problems with FAQ sections on websites, including the following: If information is frequently asked for, you really ought to focus on it…
On China’s bleeding edge: Web design trends 2015 We, along with our colleagues in Admissions and IT Services, have been doing a lot of thinking recently about how we can best reach users in China. Web culture in China…
The prototype homepage aimed at external audiences has been unveiled this week. It is the outcome of over a year of work. It has been an eventful year for the digital communications team. One year on from the launch of…