Online search usability testing findings

Over the summer, usability testing was conducted on the University’s search tool. The main purpose of the test was to set a benchmark and find out how users interacted with the current search system, which will shortly be replaced. This post …

Thursday 29 November 2018 | Usability


Study at St Andrews: usability results

As part of the external website project, we are reconfiguring the current Study at St Andrews section to improve the prospective student’s experience. Digicomms recently conducted testing specifically to determine the usability of the title for the ‘Study at St …

Tuesday 19 December 2017 | Usability


Understanding how users interact with the alumni and donors website

The new alumni and donors website was launched in June 2017. The new site is a lot slicker and hopefully easier to use than the previous website. A number of blog posts have been written explaining how Google Tag Manager …

Thursday 16 November 2017 | Usability


Usability testing around the University

The digital communications team has been conducting usability testing since 2015. Usability testing allows us to evaluate the design of a webpage, or more specifically, a particular process such as signing up for a visiting day. Digicomms is keen for …

Thursday 14 September 2017 | Usability


Prospective student information: usability testing and results

As part of the external website project we are retiring the Study at St Andrews section of the website and moving its content into either Subjects or Prospective students. Certain information will now live under Subjects, including: Study options Entry …

Friday 16 June 2017 | Usability


Results from mobile usability testing

Last week I conducted some guerrilla usability testing on a mobile device in the University’s Library. The main purpose of the test was to find out whether the new digital prospectus pages can be used on mobile devices. This post …

Monday 3 April 2017 | Usability


Guerilla testing on mobile devices

A couple of weeks ago The University of Dundee’s external relations team released data from some guerrilla usability testing they had conducted during their freshers’ week. It was an incredible data sample, and fresh off the back of our most …

Tuesday 28 February 2017 | Usability


Usability testing of the undergraduate pages: the results

Usability testing is a method used to evaluate a product as it is developed by testing it on others. It has been used by the digital communications team in the past to gain insightful data about user experience. With the imminent …

Thursday 16 February 2017 | Usability


Understanding how users search the University website

When someone uses the search box on any of our University webpages, the results are returned using our own Google Search Appliance (GSA). The current search results pages are optimised for desktop. For those on a mobile device, the user …

Thursday 17 November 2016 | Usability


Should links open in new tabs?

No they shouldn’t. Here’s why.

Friday 9 September 2016 | Design