Guerilla testing on mobile devices

A couple of weeks ago The University of Dundee’s external relations team released data from some guerrilla usability testing they had conducted during their freshers’ week. It was an incredible data sample, and fresh off the back of our most …

Tuesday 28 February 2017 | Usability


Usability testing of the undergraduate pages: the results

Usability testing is a method used to evaluate a product as it is developed by testing it on others. It has been used by the digital communications team in the past to gain insightful data about user experience. With the imminent …

Thursday 16 February 2017 | Usability


Understanding how users search the University website

When someone uses the search box on any of our University webpages, the results are returned using our own Google Search Appliance (GSA). The current search results pages are optimised for desktop. For those on a mobile device, the user …

Thursday 17 November 2016 | Usability


Should links open in new tabs?

No they shouldn’t. Here’s why.

Friday 9 September 2016 | Design


What is usability testing and why do we do it?

When designing new webpages, it’s important to be aware of the curse of knowledge. The curse of knowledge is a phenomenon where, the more familiar you are with something, the harder it is to put yourself in the shoes of …

Wednesday 27 July 2016 | Usability


TweetDeck for Windows is dead—what it taught me about the importance of data and user experience

As I write this, last week Twitter pulled the plug on TweetDeck for Windows, forcing PC users into their browsers to use the web version instead. For at least the last six years I’ve been a vocal advocate of choosing web apps over …

Wednesday 11 May 2016 | Usability


Results from usability testing of PGT pages

Usability testing is a technique used to evaluate a product as it is developed by testing it on others. It has been used by the digital communications team in the past to gain insightful qualitative data about user experience. It …

Monday 2 May 2016 | Usability


Ethical social research online

The trust engineers I enjoyed this recent episode of Radiolab, which looked how the internet has given social scientists an unprecedented ability to conduct social experiments, which then helps us improve our designs, in an ethical manner… or does it? …

Wednesday 8 April 2015 | Usability


The BBC’s accessibility case study

Accessibility originates with UX: A BBC iPlayer case study This is an interesting case study in the challenges of creating an accessible design for the BBC iPlayer. It may not seem immediately obvious, but visual design can have a massive …

Thursday 2 April 2015 | Usability


Webpages are becoming increasingly bloated

Average page weight increases 15% in 2014 Perhaps it should be the web industry’s new year’s resolution to lose weight in 2015, because the size of webpages has been increasing at an alarming rate in recent times. Having gone up …

Friday 16 January 2015 | Usability