Search by category: usability

Search autocomplete

Search autocomplete

We have recently upgraded our search autocomplete functionality within the main site header. This update is designed to give users the best experience possible, reducing the amount of typing required and providing…

Offline

Offline first

One of the biggest challenges we face is to ensure that our websites continue to work on all manner of devices. To meet this challenge, many web developers have adopted a mobile first design process. The core principle…

Don't make me think

Don’t make me think

‘Don’t make me think’ is a book by Steve Krug, first published in October 2000. It is one of the most popular introductions to user interface design, with 600,000 copies published in 20 different languages. Now, after…

Child choosing a drink

Six steps to overcome online indecision

How do we make it easier for users of the University website to find the right link, the right information they need? The current landing pages for current staff and current students provide a plethora of choices –…

Mouse pointer on green background

Clicks don’t really matter

Over the last few months I’ve received several requests to track the number of clicks it takes a user to complete a task to determine the “improved” usability of a website.