2020 was certainly a year that will go down in the history books. As the world began to operate remotely, digital services became more required than ever. I think my colleagues will agree that when the first lockdown…
We have recently revamped the University’s module catalogue to take advantage of a number of Funnelback features, delivering a more sophisticated search algorithm and returning higher quality results. In this blog…
The internet is a wonderful place. It is a modern library of all knowledge, the epicentre of human creativity, and the source of horrible user interface patterns that create an infinite amount of frustration.
Website searches have the potential to be a much richer experience than just finding content that matches the search term (string). Google has been providing ‘rich snippets’ since 2009 to describe people, provide…
We have been actively using Hotjar for the past six months to record heatmap data and discover new insights into how our web pages are being used. This article explains how we are currently using the tool, what updates…
With the UK Government accessibility requirements affecting the University from September 2020, the Digital Communications team are making sure that all areas of the University website are accessible. This includes our…
We periodically review the University’s house style to make sure that it continues to meet user needs and best practice. Recently, we made a few changes to clarify some of the entries and to bring us more in line with…
TerminalFour have recently released the dashboard module to the latest version of T4v8. But what is it and what affect will it have on its users? Images were taken from Gillian McAuliffe’s presentation at the T4…
Inclusive design is not just for websites. Although not a requirement of WCAG 2.1 compliance standards, inclusive design must also be built into our social media channels. This allows everyone to have equal…
It’s no secret that I love a good set of requirements. Working from a solid set of requirements makes my life so much easier. They give clarity over what is needed, formally setting the scope of the work, and provide a…