How to set up an intranet project in 11 steps
Setting up a project correctly is an important but often overlooked phase of any project. Successful intranet-redesign projects start before sketching, feature selection, or coding.
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Improving video accessibility
Recent updates to the digital pattern library include improved support and guidance for making embedded videos and audio more accessible.
Digital communications team update – December 2020
Latest updates from the digital communications team and useful articles and resources relating to digital best practice for December 2020.
Using cues.ai to inform decision making
We have been using software called cues.ai from a company called Twenty Thousand Leagues, since April this year. When students view a course page, the software prompts students with a question ‘are you interested in…
Site performance and its impact on user experience
“Developers have a greater impact on user experience than designers do”, Paul Boag claims in his Why performance is the best way to improve the user experience article, and that “non-visual elements on a webpage can…
For content-driven sites, answer questions, don’t try to grab attention
Content creators often get stuck thinking too much about what the organisation wants to say rather than what their users want to know.
How the University manages existing content
I recently read Paul Boag’s blog post on ‘Content Management: How to effectively overcome legacy content’. In this article, Paul focuses on the negative consequences of poor content management and how to find solutions…
Digital communications team update – November 2020
Latest updates from the digital communications team and useful articles and resources relating to digital best practice for November 2020.
Accordion icons
An accordion is a content block that can be expanded to reveal hidden information, usually to shorten the length of a page that contains large amounts of text. Accordion icons differ greatly across the web, either in…
How to indicate required and optional fields in forms
Online forms can be complicated to complete. How can we make it easy for users to know which fields have to be filled in and which ones are optional? An article by the Nielson Norman Group recommends that all fields…