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The importance of email signatures
Over the last few weeks I’ve spotted a new trend at the University. Namely, the fashion for excluding email signatures from emails. Now, I’m not talking about people I know well and who email me all the time. Nor am I talking about those folks who remove their email signatures after the first couple of…
17 April 2018Guides
What is Google Data Studio?
Over the next few weeks I will be updating my existing training session: Google Analytics: creating a dashboard. Recently, Google updated Google Analytics and this update saw the removal of the humble ‘add to dashboard’ button. This subtle change meant that the majority of the training needed to be re-written. Google has released Google Data…
2 August 2017Guides
Migrating content from TerminalFour (T4) version 7 to version 8
We use TerminalFour Site Manager (T4) as our content management system to manage content on the main University website. We are currently migrating content for external facing audiences from version 7 (v7) to the newer version 8 of the software (v8).
1 June 2017Guides
Migrating a WordPress single install to a multisite – direct method
Migrating a WordPress single site install into a WordPress multisite isn’t exactly straightforward, but I’d like to present a method for those of you that are not scared of FTP, SQL queries or dropping some tables. So, if you… Have FTP access to both of your sites Have some kind of database access for both of…
31 March 2017Articles and resources Guides
Web writing basics: frontloading
Frontloading is a writing technique in which the most important, “big-picture” information is provided first, followed by additional details. This post covers how to successfully frontload content to make it easier for online users to understand and scan your writing.
15 March 2017Guides
How to use Track Changes in Word
Track Changes is a tool in Microsoft Word which allows you to show any markups, changes or comments made to a document. In this post, I’ll teach you how to use Track Changes to edit Word documents, and how to accept or reject those changes as a reviewer.
10 February 2017Guides
Testing your website with Google Optimize
A few weeks ago an email from Google popped into my inbox, imploring me to accept an invite to try out Google Optimize. Sadly, as of this writing, Optimize has not yet been released, so I can’t provide a hands-on walkthrough of Google’s latest data powerhouse. However, I can offer a brief overview of what…
19 December 2016Guides
Spotify and the cloud
We all love to listen to music, whether that be at work or at home. And for most people, Spotify is their go-to app for music streaming. Today, I would like to share with you a helpful tip so you can get the most out of your subscription. As you may know, listening to your…
18 November 2016Guides
Using the Users Flow report in Google Analytics
One of the most helpful pieces of information you can glean from your website is knowing where users have come from and where they go once they’ve landed on a particular page. While you can use the Source/Medium report to see how users first accessed your site, the Users Flow report presents the path users…
15 November 2016Guides
How to conduct usability testing
If you’re new to usability testing, you may find my post What is usability testing and why do we do it, useful before diving into the ‘how-to’. While that post looked at the what and why, this post will look at the how, and will focus on the five planning and testing stages of usability…
24 October 2016Guides