Over the summer, usability testing was conducted on the University’s search tool. The main purpose of the test was to set a benchmark and find out how users interacted with the current search system, which will shortly…
As part of the external website project, we are reconfiguring the current Study at St Andrews section to improve the prospective student’s experience. Digicomms recently conducted testing specifically to determine the…
The new alumni and donors website was launched in June 2017. The new site is a lot slicker and hopefully easier to use than the previous website. A number of blog posts have been written explaining how Google Tag…
This is a follow-up to a previous post I wrote on “Identifying your website’s Top Tasks” following a seminar I attended hosted by User Experience expert, author, and speaker Gerry McGovern. This post will illustrate…
The digital communications team has been conducting usability testing since 2015. Usability testing allows us to evaluate the design of a webpage, or more specifically, a particular process such as signing up for a…
As part of the external website project we are retiring the Study at St Andrews section of the website and moving its content into either Subjects or Prospective students. Certain information will now live under…
At the beginning of the month I attended a seminar hosted by User Experience expert, author, and speaker Gerry McGovern on measuring the customer experience with Top Task management for websites.
Last week I conducted some guerrilla usability testing on a mobile device in the University’s Library. The main purpose of the test was to find out whether the new digital prospectus pages can be used on mobile…
A couple of weeks ago The University of Dundee’s external relations team released data from some guerrilla usability testing they had conducted during their freshers’ week. It was an incredible data sample, and fresh…
Usability testing is a method used to evaluate a product as it is developed by testing it on others. It has been used by the digital communications team in the past to gain insightful data about user experience. With…