Guerilla testing on mobile devices
A couple of weeks ago The University of Dundee’s external relations team released data from some guerrilla usability testing they had conducted during their freshers’ week. It was an incredible data sample,…
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Usability testing of the undergraduate pages: the results
Usability testing is a method used to evaluate a product as it is developed by testing it on others. It has been used by the digital communications team in the past to gain insightful data about user experience. With…
Understanding how users search the University website
When someone uses the search box on any of our University webpages, the results are returned using our own Google Search Appliance (GSA). The current search results pages are optimised for desktop. For those on a…
Should links open in new tabs?
No they shouldn’t. Here’s why.
What is usability testing and why do we do it?
When designing new webpages, it’s important to be aware of the curse of knowledge. The curse of knowledge is a phenomenon where, the more familiar you are with something, the harder it is to put yourself in…
TweetDeck for Windows is dead—what it taught me about the importance of data and user experience
As I write this, last week Twitter pulled the plug on TweetDeck for Windows, forcing PCÂ users into their browsers to use the web version instead. For at least the last six years I’ve been a vocal advocate…
Results from usability testing of PGT pages
Usability testing is a technique used to evaluate a product as it is developed by testing it on others. It has been used by the digital communications team in the past to gain insightful qualitative data about user…
Ethical social research online
The trust engineers I enjoyed this recent episode of Radiolab, which looked how the internet has given social scientists an unprecedented ability to conduct social experiments, which then helps us improve our designs,…
The BBC’s accessibility case study
Accessibility originates with UX: A BBC iPlayer case study This is an interesting case study in the challenges of creating an accessible design for the BBC iPlayer. It may not seem immediately obvious, but visual…
Webpages are becoming increasingly bloated
Average page weight increases 15% in 2014 Perhaps it should be the web industry’s new year’s resolution to lose weight in 2015, because the size of webpages has been increasing at an alarming…