Search by category: usability

Findings from Funnelback search usability testing

Last November I wrote about the initial findings from the control usability test that was conducted on Google Search Appliance (GSA), the University’s search system at the time. The main outcomes from that test were…

The School of Chemistry homepage showing a man holding chemical equipment

New School websites usability findings

Two weeks ago I conducted usability testing on the design for the new School websites on behalf of the Business Transformation Board who are running the Academic School Websites project. This project seeks to update…

Online search usability testing findings

Over the summer, usability testing was conducted on the University’s search tool. The main purpose of the test was to set a benchmark and find out how users interacted with the current search system, which will shortly…

Study at St Andrews: usability results

As part of the external website project, we are reconfiguring the current Study at St Andrews section to improve the prospective student’s experience. Digicomms recently conducted testing specifically to determine the…

Top task performance indicators

This is a follow-up to a previous post I wrote on “Identifying your website’s Top Tasks” following a seminar I attended hosted by User Experience expert, author, and speaker Gerry McGovern. This post will illustrate…

Usability testing around the University

The digital communications team has been conducting usability testing since 2015. Usability testing allows us to evaluate the design of a webpage, or more specifically, a particular process such as signing up for a…

Identifying your website’s Top Tasks

At the beginning of the month I attended a seminar hosted by User Experience expert, author, and speaker Gerry McGovern on measuring the customer experience with Top Task management for websites.

Results from mobile usability testing

Last week I conducted some guerrilla usability testing on a mobile device in the University’s Library. The main purpose of the test was to find out whether the new digital prospectus pages can be used on mobile…