The Guardian’s agile processes showcase digital best practice Paul Boag notes how the Guardian has changed the way it works to remain relevant in the digital era. While many businesses in particular sectors have…
Gov.uk fixes Reddit user’s bug in just a day Here is something else to like about the Gov.uk approach. Seeing a complaint from an internal government user on Reddit, a developer pushed out a fix that very day to…
3% of users browse with IE9 and 14% of users have a disability. Why do we only cater for the former? Fiona Taylor Gorringe outlines some statistics on web usage, and how sometimes developers have skewed priorities when…
The myth of the sophisticated user Our goal as designers is to make things as easy as possible for the user. When we set out to simplify content and convert jargon terms into plain English, we are sometimes told that…
Improving Gov.uk’s navigation This is an interesting article about changes to the navigation of Gov.uk. I was struck by the fact that Gov.uk has three different ‘content areas’: mainstream, specialist and whitehall.…
Six things we can learn from the Greggs social media ‘crisis’ Last week Greggs and Google faced an embarrassing situation when Google’s algorithm displayed a spoof Greggs logo in its search engine results pages. The…
Print is view, web is do Organisations can sometimes forget that users normally come to a website to do something. The temptation is sometimes to cover the website with glossy images or screeds of happy talk. But this…
5 data-driven ways to get your Facebook post seen by your audience Here are some interesting findings on how to drive engagement on Facebook. I am not sure if these are all desirable, particularly the statistic about…
Facebook and fewer stories behind rise in web traffic, says Telegraph chief The Telegraph has recently seen an upswing in digital traffic. This is attributed to focusing more attention on how they use Facebook, and…
How to stop your WordPress intranet becoming an unmanageable mess Our web developer Sam Parsons brought our attention to this article about intranets. Although the article is primarily aimed at WordPress developers,…