Search results for: user needs

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Music website survey

Update: thank you to everyone who completed the survey. The survey is now closed.  To support the launch of the new Laidlaw Music Centre building, the Music Centre are looking to gauge how well their current site meets…

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All about newsletters

On Wednesday 29 May, the digital communications team hosted the May Digital Forum, which was one of our most popular meetings to date! The subject of this forum was ‘all about newsletters’ and was an opportunity to…

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How to add image files to T4v8

Image files are the most common items which are incorrectly added to the University’s content management system, TerminalFour (T4). This post provides a step-by-step guide to uploading image files correctly to T4v8. If…

Common content mistakes – revisited

We’ve previously written about common content mistakes made on the web, but we thought it would be a good idea to provide an updated list. Below is a list of common mistakes our team sees coordinators make on a regular…

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Improvements to accordions

Frequent users of the University website may have noticed a visual change to the accordion patterns. We have applied some much needed improvements to the accordion pattern in line with the design methodology of GOV.UK.…

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Why to avoid marketese on the web

Marketese is a writing style which favours promotional, self-congratulatory and boastful language over technical and objective wording. At the University of St Andrews, we aim to avoid using marketese on the web at all…

New University library homepage

On Monday 13 January 2019, the digital communications team launched an improved University library homepage. This update was made in light of the feedback gathered by library staff in focus groups and from the design…

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The new University search system

During the week beginning 17 December 2018, the University search system will be replaced. The current search system, Google Search Appliance (GSA), will no longer work after 31 December 2018 as Google no longer…

Design sprints

To help improve the development of the University website, we have begun implementing the methodologies of ‘design sprints’ into our process. Our friends over at the University of Dundee were so kind to include some…

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Scottish Web Folk: research, SEO and GDPR

On 4 May 2018, Nick, Maria and I attended Scottish Web Folk. Scottish Web Folk is an informal meeting for anyone working in digital in higher education in Scotland; it takes place three to four times a year at one of…