Take our survey!
We’ve created a survey to find out why people use the current research webpages and what they like and dislike about that experience. Anyone who enters could win a £30 Amazon voucher for taking part! The survey will…
2018 digital prospectus launch
The 2018 digital prospectus went live on Friday 1 September 2018. All undergraduate and postgraduate taught programme pages are ready for prospective students interested in studying during the 2018-2019 academic year…
How and why we QA
At a conference recently one of our team was speaking about how we organise our work using Trello and the Kanban-style workflow we have settled on. A number of people told her afterwards that they were impressed with…
Planning new website hubs for Collaborations and Study Abroad
One of the upcoming projects in our external website programme of work is focused on improving the user experience of students who are interested in studying abroad. We’ve been working with the Collaborations and Study…
Identifying your website’s Top Tasks
At the beginning of the month I attended a seminar hosted by User Experience expert, author, and speaker Gerry McGovern on measuring the customer experience with Top Task management for websites.
An update on the external website project
Some of you may have noticed that it’s been quite a while since the digital communications team have written an update on our vision for the external facing website. (I think the last update was our Digital Prospectus…
Updating the undergraduate pages with HEFCE information
A couple of weeks ago, the content team spent some time going through a ‘Information for Students’ guide from the Quality Assurance Agency for Higher Education, but we call it the HEFCE guide (HEFCE stands for Higher…
Common content mistakes and how to fix them
Part of the work done by members of digicomms is ensure all content on the University’s website meets digital standards. In particular, any text on the website or in print materials must meet the University’s house…
Digital pattern library – navbox and tile grid
This sprint we have added one new pattern and updated the documentation and examples for a number of others. The following is a summary of notable updates.
Web writing basics: frontloading
Frontloading is a writing technique in which the most important, “big-picture” information is provided first, followed by additional details. This post covers how to successfully frontload content to make it easier for…