Search results for: long form

Ask a question: the University’s FAQ system

The ‘ask a question’ web page was launched on 19 January 2015. It allows visitors to find answers to questions that exist in the ‘Student Information Desk (SID)’ system. Users can either try and search for an answer or…

Instagram cheat sheet

What is Instagram? Instagram is a photo and video sharing social network. Like other social networks, you get a profile and a newsfeed where new posts from accounts you follow will appear. You can post your own photos,…

How to create an email newsletter people actually read

Newsletters are traditionally the best way to keep an audience or community informed with the latest scoop of what’s been happening with your company or department. If you’re a regular internet user with an email…

Results from usability testing of PGT pages

Usability testing is a technique used to evaluate a product as it is developed by testing it on others. It has been used by the digital communications team in the past to gain insightful qualitative data about user…

Why we are outsourcing WordPress

One project that we are currently preparing (called DC1004 WordPress multisite) will involve outsourcing our WordPress multisite installation. This post explains why. At the University we use TerminalFour Site Manager…

Benefits of blogging

Blogging: what was once thought of as only a platform for online diaries has now become a powerful tool for businesses, newsgroups, politicians, creative professionals and, more relevantly to St Andrews, academics.…

Scottish Web Folk

On Friday 18 March, Carley and I travelled to the University of Edinburgh for the quarterly gathering of the Scottish Web Folk. The Scottish Web Folk is a bit like a ceilidh. But there’s no music, and everyone there is…

5 tips for writing concisely

One of the key techniques for writing for the web is to keep content concise. Eye-tracking studies show that the longer a web page is, the less content users will read. Keeping your writing concise will save your…

How we name our sprints

Should you name your Agile sprints, and if so how? I argue that while sprints are transient, it can be fun and provide a useful way to help keep track of sprints between project boards.