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Improving user experience and fostering change

This is the second of a series of reflections on this year’s Institutional Web Management Workshop. Read an introduction and the other posts. Following Ross Ferguson’s inspiring talk, further food for thought was…

Digital transformation and the startup playbook

This is the first of a series of reflections on this year’s Institutional Web Management Workshop. Read an introductory post. Why we need to transform the way we do digital On day one of IWMW we were treated to an…

Reflections on IWMW 2014

This month I attended the Institutional Web Management Workshop at Northumbria University. The conference, aimed mainly at university web managers, has been running for 18 years. The theme of this year was rebooting…