Search by tag: faqs

A reminder of the downsides of FAQs

FAQs are the dinosaurs of web navigation Gerry McGovern outlines some of the key problems with FAQ sections on websites, including the following: If information is frequently asked for, you really ought to focus on it…

Date
23 March 2015
Category
Content

Taking inspiration from Gov.uk

I know there are more websites out there than Gov.uk, but I somehow feel the need to keep returning to it. It makes the news quite often for positive reasons, which is incredible for a government digital project. Fail…

Date
9 August 2013
Category
Resources

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