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Web strategy workshop

A few weeks ago I mentioned that we had the go-ahead from the University’s ICT strategy group to work on a new web strategy. Yesterday we had our first meeting to begin to plan this in more detail. Round the enormous,…

A change in role

This month, I have begun a secondment to Admissions. I will still be working on web projects. But my focus for the next 18 months will be on webpages for Admissions and Corporate Communications. From my point of view,…

Web team support calls from 2010-2011

(Click the graph to see a larger version.) This morning I’ve been gathering data for a meeting with have with the University Lean team tomorrow, including this graph of support calls (above). I thought I’d share…