5% time
For a number of years, the digital communications team has reserved an afternoon per two-week sprint. The idea for this stemmed from Google’s 20% policy where Google reportedly allowed employees to spend 20% of their…
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Site performance and its impact on user experience
“Developers have a greater impact on user experience than designers do”, Paul Boag claims in his Why performance is the best way to improve the user experience article, and that “non-visual elements on a webpage can…
For content-driven sites, answer questions, don’t try to grab attention
Content creators often get stuck thinking too much about what the organisation wants to say rather than what their users want to know.
How the University manages existing content
I recently read Paul Boag’s blog post on ‘Content Management: How to effectively overcome legacy content’. In this article, Paul focuses on the negative consequences of poor content management and how to find solutions…
“What’s the value in pixels?” – the ethos of digital change
Two weeks ago, Paul Boag, co-founder of digital consultancy Headscape and author of Digital Adaption gave a lecture to staff at the University. Titled ‘Digital change’, the talk outlined how digital has changed the…
Web strategy workshop
A few weeks ago I mentioned that we had the go-ahead from the University’s ICT strategy group to work on a new web strategy. Yesterday we had our first meeting to begin to plan this in more detail. Round the enormous,…