How and why we QA
At a conference recently one of our team was speaking about how we organise our work using Trello and the Kanban-style workflow we have settled on. A number of people told her afterwards that they were impressed with…
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UniDesk house rules
UniDesk is the system we use to log and progress incidents, more commonly known here as calls. This can be used by University and non-University members alike to submit their problems and then follow their progress. As…