The Digital Communications team started a redesign of the Careers Centre website in January 2021. The first phase of this project aimed to find out what users needed from the Careers Centre. To this end, we carried out…
Update: thank you to everyone who completed the survey. The survey is now closed. To support the launch of the new Laidlaw Music Centre building, the Music Centre are looking to gauge how well their current site meets…
In order to inform the refreshed design of the University of St Andrews homepage, the digital communications team wanted to establish what the top tasks were for all users of the current University homepage. The survey…
In order to inform the design of the new University of St Andrews research section, the digital communications team wanted to establish what the top tasks were for users of the current research website. We did this by…
We’ve created a survey to find out why people use the current research webpages and what they like and dislike about that experience. Anyone who enters could win a £30 Amazon voucher for taking part! The survey will…
This is a follow-up to a previous post I wrote on “Identifying your website’s Top Tasks” following a seminar I attended hosted by User Experience expert, author, and speaker Gerry McGovern. This post will illustrate…
At the beginning of the month I attended a seminar hosted by User Experience expert, author, and speaker Gerry McGovern on measuring the customer experience with Top Task management for websites.
Following on from the launch of our new taught postgraduate course pages, and as the next stage of our digital prospectus project, the digital communications team have been developing new undergraduate (UG) course…
As I wrote in a previous blog post, we’ve recently been undertaking some work with a view to redesigning the way undergraduate courses are advertised on the University of St Andrews’ website. Undergraduate course pages…
i-graduate (often referred to simply as iGrad) is the global benchmark for student experience, implemented by over 1,400 of the world’s best universities, with feedback from over 1.7 million students. The i-graduate…