The information scent of links
When looking at links on a web page, how do you decide which one will take you closer to your goal? You’ll choose the one with the highest information scent – the link with relevant terms and context that you think…
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The usability of photos and URLs
Usability mistakes to avoid when using photos in your website There is often a temptation to use photos to brighten up a page without giving much thought to whether it helps serve a real purpose, or whether it might…
PDF problems? Check your filenames
We have been contacted a couple of times recently by content maintainers who were concerned that some users of the website were unable to open PDF files. Our users have particularly been having problems opening some…