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Adapting processes for the digital era

The Guardian’s agile processes showcase digital best practice Paul Boag notes how the Guardian has changed the way it works to remain relevant in the digital era. While many businesses in particular sectors have…

Gov.uk’s speedy bug fixes

Gov.uk fixes Reddit user’s bug in just a day Here is something else to like about the Gov.uk approach. Seeing a complaint from an internal government user on Reddit, a developer pushed out a fix that very day to…

Digital transformation and the startup playbook

This is the first of a series of reflections on this year’s Institutional Web Management Workshop. Read an introductory post. Why we need to transform the way we do digital On day one of IWMW we were treated to an…

Designing in the browser

As we begin to transition towards a mobile-friendly design and workflow, I’m thankful that for the last five or six years we’ve been designing primarily in the browser, rather than in graphic editing applications such…

A few highlights from IWMW 2010

A couple of weeks ago I attended my fourth Institutional Web Management Workshop (IWMW 2010), which this year took place at the University of Sheffield. (Twitter tag: #iwmw10) The event provides an opportunity for…