Search by tag: usability

Why less is more

User expertise stagnates at low levels When users learn how to use a website, they are doing just that – learning how to use it. This is why consistency is so important. Terminology, navigation menus and the general…

Readability on the web

How users read Gov.uk have published their Service Design Manual, an amazingly comprehensive resource about digital service delivery. This particular section outlines the background to the Government Digital Service’s…

Carousels: advantages and disadvantages

This week, a series of articles about the advantages and disadvantages of carousels. We begin with a couple of articles from usability expert Jakob Nielsen. Auto-forwarding carousels and accordions annoy users and…

First steps into mobile

I thought I would try and take the advice of Brian Kelly who has suggested that web team members write a post a month about their work. It is particularly interesting that after coming back from IWMW I was struck by…