We are all international
Sheffield SU – We are all international students The video makes an interesting point – one that fits with the original ethos of the website developed by the Lean group, which was that the whole website should be…
Search by author: Duncan Stephen
Giving content audits a miss
When content audits are not a good idea Gerry McGovern points out that sometimes a content audit is a waste of time, when you would be better just removing all content and focussing on users’ key tasks. …the…
Lessons learnt from responsive design
Rolling out responsive BBC News worldwide: what have we learnt so far? This article looks at the rollout of a responsive web design for BBC News in multiple languages across the world. The experience of BBC News…
Welcome to the digital communications team blog
The digital communications team is a small start-up team focused on improving digital communications aimed at external audiences. Our first project is a relaunch of the website for prospective students, due in February…
How web teams work, content strategy, and personas
Great web teams are highly collaborative A couple of weeks ago this newsletter featured some of the lessons learned by the Norwegian Cancer Society about how important user-centred design is for increasing their…
Whitespace, copywriting and Google Now
Why whitespace matters There is a tendency among non-experts to cram as much information as possible onto a webpage. But you should not think of whitespace as wasted space. Designers know that whitespace is hugely…
Responsive design, launch and leave, and designing for drunk people
Responsive design won’t fix your content problem Responsive design won’t fix all the problems with device compatibility. Karen McGrane outlines why the increasing diversity of devices requires smarter thinking in terms…
Web strategy, and why user-centred design excels
Why are colleges flunking web strategy 101? I’ve talked to organizations that have spent 3-4 painful years developing a governance model that works. But it often ends up in a tangled Web of committees and steering…
Making forms easier, and how to improve usability
University of Strathclyde Web Transformation Project The University of Strathclyde is currently building a new website. This blog shares their experience. They are taking an interesting approach, so it will be worth…
Making distinctions clear, infinite scrolling, and stock photos
Explicitly state the difference between options Jakob Nielsen’s latest article is highly relevant to us, as it looks specifically at information architecture decisions made by university admissions departments. This…