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“Yes, but which fold?”

I am the fold Here is another illustration of why talking about the fold is unhelpful, and of the challenges we face in designing a webpage that will look good at a variety of different screen sizes.

Hamburger menus perform poorly

Why we banished the hamburger menu from our iPhone app The hamburger menu is one of the oldest icons in the history of graphical user interfaces. It was included in the Xerox Star, one of the first ever graphical user…

Accordions and tabs in forms

Form usability: The pitfalls of inline accordion and tab designs Accordions and tabs are common user interface elements, and we are making increasing use of accordions in the new pattern library. Research from the…

Test your website is mobile-friendly

Google mobile-friendly test We have previously mentioned the steps Google is beginning to take to encourage mobile-friendly web development. Now Google has developed a tool that allows you to check whether a webpage is…

Involving users in intranet design

User involvement for user adoption: an intranet strategy As we begin to investigate how an intranet here might work, this is a timely article from usability experts Nielsen Norman Group. Even when a new, usable design…

Spending time with real users

The correlation between time spend by your team with real users and the improvements in design. @jmspool pic.twitter.com/JWlhMdVcH9 — Steyn Viljoen (@SteynViljoen) November 13, 2014

Transparency in data and user needs

Info pages: publishing data about user needs and metrics Gov.uk now publishes data about the usage of almost every page on their website. These pages include stats on pageviews and search terms used. But they also show…

Consistency, not uniformity

Being consistent, not uniform This is a good explanation of the concept behind a common look and feel such as what we are currently developing. It is not about reducing the amount of flexibility or giving every page…

How important are large images?

Image-focused design: Is bigger better? The latest research from Nielsen Norman Group surrounds the use of large images. The rationale for this approach is that compelling images have a unique ability to inspire and…