Reviews, lists, and responses to articles or resources we think are interesting or useful.
Why whitespace matters There is a tendency among non-experts to cram as much information as possible onto a webpage. But you should not think of whitespace as wasted space. Designers know that whitespace is hugely…
More than two years ago, on 7 November 2011, I created a new card on our Trello board called “Fix memos on internal homepages”. It then sat on the board for the next 24 months, and was not touched, apart from to…
Responsive design won’t fix your content problem Responsive design won’t fix all the problems with device compatibility. Karen McGrane outlines why the increasing diversity of devices requires smarter thinking in terms…
Why are colleges flunking web strategy 101? I’ve talked to organizations that have spent 3-4 painful years developing a governance model that works. But it often ends up in a tangled Web of committees and steering…
University of Strathclyde Web Transformation Project The University of Strathclyde is currently building a new website. This blog shares their experience. They are taking an interesting approach, so it will be worth…
Explicitly state the difference between options Jakob Nielsen’s latest article is highly relevant to us, as it looks specifically at information architecture decisions made by university admissions departments. This…
Throw out your website’s specification Paul Boag argues that creating a website specification up-front is not the correct way of going about a web project: …they are often presented to the development team (either an…
User expertise stagnates at low levels When users learn how to use a website, they are doing just that – learning how to use it. This is why consistency is so important. Terminology, navigation menus and the general…
Lost for words: Google stops providing keywords A couple of weeks ago, I covered the news that Google Search was no longer passing on keyword data to analytics tools. This blog post from the Government Digital Service…
Goodbye, keyword data: Google moves entirely to secure search Google will no longer be sharing details of what users are searching for to visit a website. This is a blow from the point of view of analytics. Google has…