Search by author: Duncan Stephen

Duncan Stephen

How important are large images?

Image-focused design: Is bigger better? The latest research from Nielsen Norman Group surrounds the use of large images. The rationale for this approach is that compelling images have a unique ability to inspire and…

How to do digital better

9 content tips to help you build a better digital service Gov.uk share nine content design tips. I particularly like item 5, something I have been advocating for a while: Don’t explain the interface – improve it One of…

The importance of typography

How we read Good typography is an underrated element of the user experience. Good typography makes content easier to read, which is why we have rules about how the text is laid out on the page. It’s up to us to keep…

Style advice from the CIA

Writing tips from the CIA’s ruthless style manual It is always fascinating to see how other organisations attempt to keep their writing consistent via their style guides. A good style guide is a mixture of common sense…

Unicode is complicated

Why there are four different ways to show the pound sterling symbol in Unicode. With added explosions. Confusion surrounding the pound goes beyond the Scottish independence referendum. This article from Us vs Th3m…

Adapting processes for the digital era

The Guardian’s agile processes showcase digital best practice Paul Boag notes how the Guardian has changed the way it works to remain relevant in the digital era. While many businesses in particular sectors have…

Gov.uk’s speedy bug fixes

Gov.uk fixes Reddit user’s bug in just a day Here is something else to like about the Gov.uk approach. Seeing a complaint from an internal government user on Reddit, a developer pushed out a fix that very day to…

Why don’t we focus more on accessibility?

3% of users browse with IE9 and 14% of users have a disability. Why do we only cater for the former? Fiona Taylor Gorringe outlines some statistics on web usage, and how sometimes developers have skewed priorities when…

Why simplicity improves the user experience for all

The myth of the sophisticated user Our goal as designers is to make things as easy as possible for the user. When we set out to simplify content and convert jargon terms into plain English, we are sometimes told that…

Complex navigation

Improving Gov.uk’s navigation This is an interesting article about changes to the navigation of Gov.uk. I was struck by the fact that Gov.uk has three different ‘content areas’: mainstream, specialist and whitehall.…