Calling all web developers!
The digital communications team is seeking an experienced Web Developer to maintain and support web services notably where changes need to be made to coding and other infrastructure elements. Already convinced? Apply…
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Posts about the digital communications team processes.
Interning with digital communications
Four weeks ago, the digital communications team gained an extra temporary team member. Nope, not talking about Gunner, the dog Carley sometimes brings in. Unfortunately for them, they were stuck with me, Nick Simon, a…
I’ve set out on a new adventure
As I write this, I’ve been working remotely for the digital communications team for a little over a month now and will formally leave at the end of July. The reason being that my wife needed to move to Philadelphia for…
Working with digicomms: a case study
When it comes to the digital prospectus, the proofing process is fairly simple for most Schools and Departments: digital communications sends an email containing webpage content in a standardised template; the School…
New team member
Hello, it is nice to meet you! My name is John and I am the newest member of the digital communication team. I joined the team on Monday 5 June as the new social media and web content editor. I might be new to the…
Calling all social media content experts!
Do you know the difference between Klout and clout? Full of ideas on how to measure the ROI of YouTube? Whether you’re weaving tall tales on Instagram Stories, cracking jokes on Snapchat or living it up on Facebook…
I’m leaving, but not quite yet
For those of you who don’t yet know, I’m sad to announce that I’m leaving the Digital communications team. This was not an easy decision to make, and one dictated by force of circumstance – I’ve moved to live in the…
Collaborative working
Working collaboratively often yields far better results, and digicomms is now pushing to be able to work on more tasks together.
UniDesk house rules
UniDesk is the system we use to log and progress incidents, more commonly known here as calls. This can be used by University and non-University members alike to submit their problems and then follow their progress. As…
Support call audit 2016
Earlier this year my colleague Peter and I audited the support calls our team received in the first six months of 2015. We wanted to see if there were any particular areas where issues were reoccurring, using the…