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Accessibility essentials for content creation

From the start of any digital project, accessibility should be the main focus of your content. If what you have created has accessibility issues you will have to revisit it. This can sometimes create a mountain of…

Russian dolls

Heading ranks

Headings communicate the organisation of content on a page. Web browsers, plug-ins, and assistive technologies can use them to provide in-page navigation and to understand the relative importance of the information.

Three people's hands point to a laptop computer

How do you write for different audiences?

When a website only has one audience, it is easy to understand and cater for user needs. More often than not, though, websites have multiple audiences, and you need to communicate very similar information in different…

Hand holding mobile phone open to new "Research involving humans" section

New ‘Research involving humans’ pages

Last year, we launched the new research section of the website. Some research-related web pages were left out of the initial launch and left in T4v7 in the “old style”. We intended to work on these pages later and…

Common content mistakes – revisited

We’ve previously written about common content mistakes made on the web, but we thought it would be a good idea to provide an updated list. Below is a list of common mistakes our team sees coordinators make on a regular…