Benefits of Microsoft 365’s ecosystem
Digital ecosystems have reshaped how we approach productivity by seamlessly connecting various tools and services.
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Instructional web content: the good and the bad
Instructional web content plays a vital role in guiding users to successfully complete tasks. However, not all instructional content is equal.
New front-end developer
Hello world! I’m Teodora, and just last week, I hopped on board the Digital Communications team as a front-end web developer.
Search autocomplete
We have recently upgraded our search autocomplete functionality within the main site header. This update is designed to give users the best experience possible, reducing the amount of typing required and providing…
The three hats of user experience
User experience (UX) and design patterns fall under three categories (or hats) – white hat, grey hat, and black hat – or more simply put, the good, the bad, and the ugly.
Offline first
One of the biggest challenges we face is to ensure that our websites continue to work on all manner of devices. To meet this challenge, many web developers have adopted a mobile first design process. The core principle…
The information scent of links
When looking at links on a web page, how do you decide which one will take you closer to your goal? You’ll choose the one with the highest information scent – the link with relevant terms and context that you think…
Bad UX design fails
The internet is a wonderful place. It is a modern library of all knowledge, the epicentre of human creativity, and the source of horrible user interface patterns that create an infinite amount of frustration.
How to set up an intranet project in 11 steps
Setting up a project correctly is an important but often overlooked phase of any project. Successful intranet-redesign projects start before sketching, feature selection, or coding.
Site performance and its impact on user experience
“Developers have a greater impact on user experience than designers do”, Paul Boag claims in his Why performance is the best way to improve the user experience article, and that “non-visual elements on a webpage can…