How we are treating cookie consent
Last year we implemented a mechanism for users to manage their cookie consent preferences on University websites that use the T4v7 and T4v8 content management systems. This mechanism uses the popular CIVIC Cookie…
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Student portal design sprint findings
As part of the Technology Enhanced Learning (TEL) project, the digital communications team hosted a design sprint with students to help redesign certain elements of the student portal. Currently, students access…
360 degree photospheres
We have recently launched refreshed webpages regarding accommodation at the University. An important element we really wanted to communicate with people looking to stay in St Andrews was what the University’s…
Top task performance indicators
This is a follow-up to a previous post I wrote on “Identifying your website’s Top Tasks” following a seminar I attended hosted by User Experience expert, author, and speaker Gerry McGovern. This post will illustrate…
Where and when should you use a hero banner?
Hero banners are great. They are perfect for conveying the mission statement of your website through strong visuals and a large tagline. They’re almost like billboards in the digital era, but they are one step better…
Identifying your website’s Top Tasks
At the beginning of the month I attended a seminar hosted by User Experience expert, author, and speaker Gerry McGovern on measuring the customer experience with Top Task management for websites.
The digital pattern library is platform agnostic
At the University of St Andrews we have a digital framework called the digital pattern library (DPL), which is used to make the University digital presence consistent across the website. We primarily build in…
Flaws in UX design standards: Gesture based navigation
When Apple introduced the iPhone in 2007, multi-touch technology got mainstream attention and users learned that they could not only point and tap on the interface but also zoom, pinch and swipe it. Gestures became…
Flaws in UX design standards: Empty states
An empty state is something that is easily overlooked by inexperienced designers, however, they can be an important factor when it comes to an app’s overall user experience. Sometimes designers see error messages and…
The BBC’s accessibility case study
Accessibility originates with UX: A BBC iPlayer case study This is an interesting case study in the challenges of creating an accessible design for the BBC iPlayer. It may not seem immediately obvious, but visual…