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Offline first

One of the biggest challenges we face is to ensure that our websites continue to work on all manner of devices. To meet this challenge, many web developers have adopted a mobile first design process. The core principle…

Solid bell icon and hollow bell icon

Should icons be solid or hollow?

Icons are everywhere in graphic and web design. They’ve become second nature to how we interpret tasks and actions for interacting with physical and digital interfaces. However, just because they are widely used…

angry emoji graphic

Bad UX design fails

The internet is a wonderful place. It is a modern library of all knowledge, the epicentre of human creativity, and the source of horrible user interface patterns that create an infinite amount of frustration.

Child choosing a drink

Six steps to overcome online indecision

How do we make it easier for users of the University website to find the right link, the right information they need? The current landing pages for current staff and current students provide a plethora of choices –…

mobile app onboard

Mobile app onboarding

App onboarding is the process of getting users familiar with a new interface, by using dedicated flows and user interface elements that are not part of the regular app interface.

'Cookie consent' text over actual food cookies

How we are treating cookie consent

Last year we implemented a mechanism for users to manage their cookie consent preferences on University websites that use the T4v7 and T4v8 content management systems. This mechanism uses the popular CIVIC Cookie…

Posters showing some potential designs from the design sprint .

Student portal design sprint findings

As part of the Technology Enhanced Learning (TEL) project, the digital communications team hosted a design sprint with students to help redesign certain elements of the student portal. Currently, students access…

360 degree photospheres

We have recently launched refreshed webpages regarding accommodation at the University. An important element we really wanted to communicate with people looking to stay in St Andrews was what the University’s…