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mobile app onboard

Mobile app onboarding

App onboarding is the process of getting users familiar with a new interface, by using dedicated flows and user interface elements that are not part of the regular app interface.

'Cookie consent' text over actual food cookies

How we are treating cookie consent

Last year we implemented a mechanism for users to manage their cookie consent preferences on University websites that use the T4v7 and T4v8 content management systems. This mechanism uses the popular CIVIC Cookie…

Posters showing some potential designs from the design sprint .

Student portal design sprint findings

As part of the Technology Enhanced Learning (TEL) project, the digital communications team hosted a design sprint with students to help redesign certain elements of the student portal. Currently, students access…

360 degree photospheres

We have recently launched refreshed webpages regarding accommodation at the University. An important element we really wanted to communicate with people looking to stay in St Andrews was what the University’s…

Top task performance indicators

This is a follow-up to a previous post I wrote on “Identifying your website’s Top Tasks” following a seminar I attended hosted by User Experience expert, author, and speaker Gerry…

Where and when should you use a hero banner?

Hero banners are great. They are perfect for conveying the mission statement of your website through strong visuals and a large tagline. They’re almost like billboards in the digital era, but they are one step better…

The digital pattern library is platform agnostic

At the University of St Andrews we have a digital framework called the digital pattern library (DPL), which is used to make the University digital presence consistent across the website. We primarily build in…

Flaws in UX design standards: Gesture based navigation

When Apple introduced the iPhone in 2007, multi-touch technology got mainstream attention and users learned that they could not only point and tap on the interface but also zoom, pinch and swipe it. Gestures became…

Flaws in UX design standards: Empty states

An empty state is something that is easily overlooked by inexperienced designers, however, they can be an important factor when it comes to an app’s overall user experience. Sometimes designers see error…